I've searched the forums for an answer but can't seem to find it.
Yes, you can receive Etsy messages whilst a shop is in vacation mode. Your message inbox is connected to your personal Etsy account - the shop is like an add on, but the messages all go to one inbox. You can have an Etsy account with or without a shop.
People can still send you messages when your shop is on vacation. When you setup vacation mode, you can add an auto-reply message so customers get a fast reply while you are away. I usually have a note about how long my shop will be off, when I will officially respond, & some FAQ.
Yes, you can receive Etsy messages whilst a shop is in vacation mode. Your message inbox is connected to your personal Etsy account - the shop is like an add on, but the messages all go to one inbox. You can have an Etsy account with or without a shop.
Thank-you.