I did some work on one of my listings and I got the following error: "Hm, we’re having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support." I tried and repeatedly got the same message.
I exited the listings, refreshed my Etsy page in case I somehow got logged out, went back to the listing, did all of the updates again- and got the same message.
BTW, I had done similar edits to a different listing just a few minutes before this error message and it went through successfully.
Thoughts? Thanks!
@DigitalFlowersCrafts Are you using the new listing page? This happened to me - and who has time for that?
Revert to the old listing format.
Same goes with the new app - if that's where you're having issues, use the browser site for mobile.
I didn't have a problem with the new listing page until now. I reverted to the old listing format and was able to do my edits. Thanks!
Hoe do we get the old listing format? I'm new to Etsy and this is all I know. Thank you!
I am having this very issue right now. It's maddening because I have the time to do it right now. I am new to Etsy, has this been a persistent problem for you? Did it resolve itself? Any suggestions?
I am having same issue & 2 inquiries to etsy support were not helpful.
@HappyDogGoodies Are you using the app or a browser? What are you trying to edit?
Seems like some users are having issues