Can't send message

Trying to reply to a message, it says can't be sent and to contact support. What the heck is going on?

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Re: Can't send message

You may be trying to reply to a scammer. In this case Etsy will block the message.

The other possibility is that Etsy has blocked your messages for spamming potential customers - people who haven't contacted you first.

https://www.etsy.com/legal/sellers/

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Re: Can't send message

Will my star seller take a hit for not responding?

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Re: Can't send message

@BodaciousBottles  - Mark the message you are trying to reply to as "spam". 

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