TrendyKing
Inspiration Seeker

Can't "login" to Etsy support center.

When we try to login, it just refreshes the page. Is there a work-around for this?

 

-EpicStreetwear

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Re: Can't "login" to Etsy support center.

@TrendyKing: Are you trying to log in using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)? It makes a difference as to possible causes and potential solutions, otherwise we have to guess.

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TrendyKing
Inspiration Seeker

Re: Can't "login" to Etsy support center.

Microsoft Windows, PC. Google chrome.

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PrimFun
Community Maker

Re: Can't "login" to Etsy support center.

I just logged in with no issue.

Try cleaning your cache and cookies.  Rebooting or using another browser.

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TrendyKing
Inspiration Seeker

Re: Can't "login" to Etsy support center.

Will get back to you if cache and cookies cleaning works.

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TrendyKing
Inspiration Seeker

Re: Can't "login" to Etsy support center.

I just deleted cache and cookies, rebooted, then used microsoft edge instead of chrome and it's still doing it. Cannot login to Etsy Help Center, just refreshes the page.

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TrendyKing
Inspiration Seeker

Re: Can't "login" to Etsy support center.

I also tried on a different computer and it seems to be NOT working for my shop's email. Every other email i use works. So odd.

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