Can't print shipping scan sheet

[SarafinaDreams]

This is the third shipping week in a row that I am not able to print a scan sheet. When I click on the button to create the scan sheet after I've chosen all the labels just printed it does nothing. Sometimes it will start to "spin" and then that disappears within a split second and nothing. Taking over 60 boxes to the post office that they have to scan or me, is not making them happy. I've reported this before to no avail. Any help would be greatly appreciated. I've tried everything including clearing cache and cookies which is the all time favorite response. 

[hopeandjoystudios]

I think you can go to the purchased labels page and (sometimes) get it to work there? I buy my labels on PirateShip to avoid Etsy label glitches.

[SarafinaDreams]

That is where I'm trying as I don't know anywhere else that I could do it from

[SarafinaDreams]

And when I try to print from the main order page under completed instead of on purchased labels it says that they are already included on a scan form but as mentioned I was never given a scan form to print.