Can't preview, save as draft or post new listings

Working on some new listings in the old listing format. But when I click preview, the wheel keeps spinning & the page never loads. Save as Draft gets me the dreaded red bar & a message that says "must supply all required property ids." & "there was an error, please try again."

 

I've tried multiple times for 10 minutes now. Anybody know of any issues going on or fixes for this?

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Re: Can't preview, save as draft or post new listings

Can't get my work done, so off here for now. I'll check back later.

Sigh... pretty frustrating.

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ChestnuttVintage
Conversation Maker

Re: Can't preview, save as draft or post new listings

Check the drop down for "when did you make it" - sometimes this doesn't fill in properly and it won't let you save the listing without it.

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Re: Can't preview, save as draft or post new listings

Thanks for your reply, Chestnutt. 

Yeah, it was all filled in correctly & looked good til I went to preview. I'm thinking some kind of glitch...

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Re: Can't preview, save as draft or post new listings

Try turning off computer or device and reboot. Clear you computer cache if you are using a computer. 

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Re: Can't preview, save as draft or post new listings

Thank you, GroundZero. I did try all those things yesterday. Etsy was still cranky & unresponsive last night ; -)

Didn't try yet this morning... printing labels & off to the PO. 

Keeping my fingers crossed...

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TBQSC
Community Maker

Re: Can't preview, save as draft or post new listings

I have not been able to preview listings in the OLD form, but can in the NEW form.  Maybe try listing using the new form and see what happens?

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Re: Can't preview, save as draft or post new listings

Thanks, TBQSC, things returned to normal yesterday : -)

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Re: Can't preview, save as draft or post new listings

Hi, I am trying to use the new listing format but can't figure out how to save as a draft. I don't see any kind of button for it they way you do in the old listing version. Would love some help! Thanks

Tanya

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NoFrogsAllowed
Conversation Maker

Re: Can't preview, save as draft or post new listings

I looked at mine and I have the buttons to preview and save as draft.  Certain fields have to be filled in.  It's not on the first page, you have to click continue.

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Re: Can't preview, save as draft or post new listings

This is exactly what's happening to me.  I can't save, edit or list anything with the new listing tool.  I've reported this a few times and the problem remains.  This is now concerning since Etsy is getting rid of the listing program which works.  I haven't had luck getting it to work. I have done everything on my end so I'm sure it's an Etsy problem. 

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Re: Can't preview, save as draft or post new listings

Have you tried using an old listing, editing ( changing) title, photos, and text, and publishing? That's what I have been doing to avoid the new form which simply does not work for my items.  I try the new form every few days, and end up trashing it.

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SHAAKRIIBOTANICA
Inspiration Seeker

Re: Can't preview, save as draft or post new listings

Tell me about it - mine just won’t publish goes straight to drafts and I keep getting a message to contact Etsy who have he absolutely horrendous. Just getting lots emails with suggestions but none of it’s working and no one can tell me why. I might as well give up trying to upload my summer stock!! 

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Re: Can't preview, save as draft or post new listings

Same, it’s not easy:(

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Re: Can't preview, save as draft or post new listings

Same problem here! I can’t get any help via the chat, so I assume they’re overwhelmed with other sellers needing help. I wonder if this is related to the Windows problem on Friday.

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