Can’t get Star seller rating as my large items are delivered via independent courier not on etsy kis

I can’t get star seller service since it’s inception date because a couple of my products that are large are delivered by a delivery company that’s not on etsys list and therefore you can’t track these items. Because you can’t track them, it affects my dispatch rate and I’m being heavily penalised for my grate efforts across the board.

Etsy needs to take into consideration the above as I’m certain I can’t be a small minority of sellers who is having the same dispatch issue.

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Re: Can’t get Star seller rating as my large items are delivered via independent courier not on etsy

If Etsy doesn't list your carrier, choose Other then write in their name and enter your tracking number. 

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Re: Can’t get Star seller rating as my large items are delivered via independent courier not on etsy

If Etsy doesn't list their carrier, then they can't automatically validate the tracking, and this advice will not have the desired effect the seller is looking for. 

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UppNorthEh
Community Maker

Re: Can’t get Star seller rating as my large items are delivered via independent courier not on etsy

You have no sales.

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Re: Can’t get Star seller rating as my large items are delivered via independent courier not on etsy

https://help.etsy.com/hc/en-us/articles/115015651948-Your-Bio-and-Profile-Picture?segment=selling

"If you have more than one Etsy account, you must list all of them in the Public Profile section of each account."

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TBQSC
Community Maker

Re: Can’t get Star seller rating as my large items are delivered via independent courier not on etsy

To become an Etsy Star Seller, a shop must meet the following requirements over a three-month review period:
  • Message response: Respond to the first message in a thread within 24 hours, and have a message response rate of at least 95%
  • Reviews: Maintain an average rating of 4.8 or higher
  • Shipping: Ship orders on time with tracking or an Etsy shipping label, within the processing times set in the listing description
  • Sales: Make at least five sales worth $300
  • Activity: Have been active on Etsy for at least 90 days since the first sale 
     
     
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Re: Can’t get Star seller rating as my large items are delivered via independent courier not on etsy

"I’m certain I can’t be a small minority of sellers who is having the same dispatch issue."

What makes you so certain? 

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