jpsalesintheus
Inspiration Seeker

Can’t cancel an order

I have an order that is marked as 29 days overdue, but I’ve canceled it multiple times, and the customer has confirmed they received a refund. How do I get rid of it?

Labels (2)
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies

Re: Can’t cancel an order

2 Likes
Reply
Loading...
jpsalesintheus
Inspiration Seeker

Re: Can’t cancel an order

It is. I checked the link. Ack -- so annoying.

Thanks for replying.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NanaLetha
Community Maker

Re: Can’t cancel an order

@jpsalesintheus  you will have to contact Etsy Support to get it fixed.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.