Can't add item to a sale

I am running a sale with items up to 50% off. I was trying to a couple items from the 35% to the 50% sale. Both items were deleted from the 35% sale no issue. I added one of them to the 50% sale but now the other item won't come up at all. I tried putting it back to the 35% sale but it won't show up there either even though it was from there. I've cleared my cache, I've used a different browser and cleared the cache there too. I've signed out and logged back in, I've even tried using incognito. Nothing works. The item is current and active. This is beyond mind-boggling. 

Any one else have this issue or any suggestions?

Labels (2)
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies

Re: Can't add item to a sale

@BlueDawnBoutique1  : Are you trying to do this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Can't add item to a sale

I'm doing it through my pc. Windows 11. Google Chrome, Chrome incognito, and MS Edge. Funnily enough when I pulled from the category it shows up but not if you type in the description. 

Translate to English There was a problem fetching the translation.
1 Like
SVGRox
Conversation Maker

Re: Can't add item to a sale

I found a similar bug with description when trying to change items in my four favourites, had to try all the words to find one that worked even though there was only one item with unique key words.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.