Can’t add new listings because the core details page will not load fully and properly. And if does it freezes, seizes and then have to exit page.
That didn’t work for me. It took me to the frozen core details page and all my work was lost.
Even the later option for core details you suggested is frozen solid so no good here. Plus problem has now spread to arributes it won't let you scroll down and if you type in say black white it will say not match found. It just takes for ever and bug is spreading to other areas .
Nothing works….need to find a new selling venue….etsy does not seem to care
I am having this issue. Etsy knows but is not doing anything about it. I’ve requested that they get rid of the core details section or make it voluntary instead of mandatory. I select another listing that is already up in my store and edit it to match the new listing . I also select copy when I am onthe core details pop up and for some reason it works.
Well, I will be going back to EBay. Etsy is ghosting me, and I have missed my valentine sales. So sad to treat people the way Etsy has. If you find another selling site, please let us know.
February 9, 2025. Goodle Chrome. Not working. ugh!
2/9/25- Having this same problem, yesterday and again today. How are we supposed to post anything when this does not work?
Even if you post something…nothing seems to work.
Same thing is happening to me and I’m a new shop owner! Why can’t Etsy fix this please!!
Its been weeks, and still not fixed. A workaround is to copy an old draft. Wonder which countries this is affecting? Im in Australia.
Here in the US too
Same in the UK. Can't believe they're not doing anything about this. I'd like some listings fees back!!
Same here. I will return to eBay again.
Still a problem. Seems like something they would want to remedy so we can list again… what the hell? So frustrating. Anyone know another site other than EBay?
I've had 3 star seller chats. 3 emails now l believe they have closed but all automated reply . You can't just get another monitor to use as they suggest as platform problem so wide spread. I don't see anything being done about this. Really don't think this has got to a human yet else we'd see it on YouTube on line stuff too. I don't know. It takes me hours literally to complete listings on desk top and that is slowly but surely not working as should. However this has effected a hell of a lot of sellers but not all. I've been asked to remain patient which l am but nothing is changing atall.
Etsy is reorganizing its site. Getting ready to change fees, charge a fee to set up a shop, etc. It is no longer going to all hand made items, altho it hasn't been for a while. So sad, it was a nice place to purchase from. Will be looking for other site to sell on. If you find one, please publish.
@lorraineshandcrafts -- Do you have proof of this (an article, video, etc) or is this just conjecture?
I wrote a reply, but it did not go through.
@lorraineshandcrafts you can send me a DM ...
@lorraineshandcrafts -- since I never received any evidence from you (concrete or otherwise) on the subject, I will consider your above comment as conjecture.
I am having the same issue today! When will it be fixed?
I have been having this problem for 3 weeks now. I have been corresponding with someone (after getting through the AI generated responses). I'm told their "engineers are working on it". In the meantime, I've taken all of their suggestions to try to fix it. Cleared cache, system/software updates, changing browsers...but nothing works. Now they don't even return my emails.
If you close core details the listing continues so you can list as normal and core details will appear later through listing
It still doesn’t allow me to list anything new as it comes up with an error and tells me I have to add that section but the button to complete it does not work!
I tried this myself, but when you finally get to core details section after completing everything else, it still won't let you finish the section.