Can’t add new listings because the core details page will not load fully and properly. And if does it freezes, seizes and then have to exit page.

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Re: Can’t add core details for a new listing 1/25/25
That didn’t work for me. It took me to the frozen core details page and all my work was lost.

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Re: Can’t add core details for a new listing 1/25/25
Even the later option for core details you suggested is frozen solid so no good here. Plus problem has now spread to arributes it won't let you scroll down and if you type in say black white it will say not match found. It just takes for ever and bug is spreading to other areas .

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Re: Can’t add core details for a new listing 1/25/25
Nothing works….need to find a new selling venue….etsy does not seem to care

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Re: Can’t add core details for a new listing 1/25/25
I am having this issue. Etsy knows but is not doing anything about it. I’ve requested that they get rid of the core details section or make it voluntary instead of mandatory. I select another listing that is already up in my store and edit it to match the new listing . I also select copy when I am onthe core details pop up and for some reason it works.

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Re: Can’t add core details for a new listing 1/25/25
Well, I will be going back to EBay. Etsy is ghosting me, and I have missed my valentine sales. So sad to treat people the way Etsy has. If you find another selling site, please let us know.

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Re: Can’t add core details for a new listing 1/25/25
February 9, 2025. Goodle Chrome. Not working. ugh!

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Re: Can’t add core details for a new listing 1/25/25
2/9/25- Having this same problem, yesterday and again today. How are we supposed to post anything when this does not work?

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Re: Can’t add core details for a new listing 1/25/25
Even if you post something…nothing seems to work.

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Re: Can’t add core details for a new listing 1/25/25
Same thing is happening to me and I’m a new shop owner! Why can’t Etsy fix this please!!

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Re: Can’t add core details for a new listing 1/25/25
Its been weeks, and still not fixed. A workaround is to copy an old draft. Wonder which countries this is affecting? Im in Australia.

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Re: Can’t add core details for a new listing 1/25/25
Here in the US too

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Re: Can’t add core details for a new listing 1/25/25
Same in the UK. Can't believe they're not doing anything about this. I'd like some listings fees back!!

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Re: Can’t add core details for a new listing 1/25/25
Same here. I will return to eBay again.

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Re: Can’t add core details for a new listing 1/25/25
Still a problem. Seems like something they would want to remedy so we can list again… what the hell? So frustrating. Anyone know another site other than EBay?

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Re: Can’t add core details for a new listing 1/25/25
I've had 3 star seller chats. 3 emails now l believe they have closed but all automated reply . You can't just get another monitor to use as they suggest as platform problem so wide spread. I don't see anything being done about this. Really don't think this has got to a human yet else we'd see it on YouTube on line stuff too. I don't know. It takes me hours literally to complete listings on desk top and that is slowly but surely not working as should. However this has effected a hell of a lot of sellers but not all. I've been asked to remain patient which l am but nothing is changing atall.

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Re: Can’t add core details for a new listing 1/25/25
Etsy is reorganizing its site. Getting ready to change fees, charge a fee to set up a shop, etc. It is no longer going to all hand made items, altho it hasn't been for a while. So sad, it was a nice place to purchase from. Will be looking for other site to sell on. If you find one, please publish.

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Re: Can’t add core details for a new listing 1/25/25
@lorraineshandcrafts -- Do you have proof of this (an article, video, etc) or is this just conjecture?

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Re: Can’t add core details for a new listing 1/25/25
I wrote a reply, but it did not go through.

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Re: Can’t add core details for a new listing 1/25/25
@lorraineshandcrafts you can send me a DM ...

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Re: Can’t add core details for a new listing 1/25/25
@lorraineshandcrafts -- since I never received any evidence from you (concrete or otherwise) on the subject, I will consider your above comment as conjecture.

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Re: Can’t add core details for a new listing 1/25/25
I am having the same issue today! When will it be fixed?

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Re: Can’t add core details for a new listing 1/25/25
I have been having this problem for 3 weeks now. I have been corresponding with someone (after getting through the AI generated responses). I'm told their "engineers are working on it". In the meantime, I've taken all of their suggestions to try to fix it. Cleared cache, system/software updates, changing browsers...but nothing works. Now they don't even return my emails.

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Re: Can’t add core details for a new listing 1/25/25
If you close core details the listing continues so you can list as normal and core details will appear later through listing

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Re: Can’t add core details for a new listing 1/25/25
It still doesn’t allow me to list anything new as it comes up with an error and tells me I have to add that section but the button to complete it does not work!

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Re: Can’t add core details for a new listing 1/25/25
I tried this myself, but when you finally get to core details section after completing everything else, it still won't let you finish the section.