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EverythingbyAShop
Inspiration Seeker

Can't access my etsy account on other devices

by
Inspiration Seeker
‎01-29-2024 08:58 AM

When I try to log in on my personal computer my etsy shop is not showing up and all the settings or even listings that I made in my working computer. I used the same log in account but when I'm trying it on my personal computer/laptop it is showing up as I just made a new account. Please help.

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JJewellerySuppliesUK
Community Maker

Re: Can't access my etsy account on other devices

by
Community Maker
‎01-29-2024 09:27 AM

It sounds like you might have been hacked.   Can you get in to change the password or use one of the 2FA codes?

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AntiquesEuropeStore
Post Crafter

Re: Can't access my etsy account on other devices

by
Post Crafter
‎01-29-2024 09:31 AM

That's quite wierd. Contact Etsy's support to resolve the issue. It could be everything.

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