Can't Reply to Message

[DamnGoodPopcorn]

I suddenly can't reply to a customer message. 

[HighDesertMedley]

Same here. On another device I logged out of my account to login and try and refresh and now I can't log back in.

Something funky going on at the backend.

[ZehOriginalArt]

What exactly is happening? Do you see the message at all?

[vintageNCtreasures]

I just came here to see if anyone else was having problems.

I've been trying to email a friend for 20 mins. NOTHING happens when you click the "SEND" button.

I can see her message and I can type a reply but it won't send. 
Nothing happens when I click send.
I even tried 2 message threads and still won't work.

ETA: once I got a red error box, uh oh something went wrong or something along those lines. 

[ZehOriginalArt]

Uh oh. I am waiting on replies from two customers. I wonder if this is happening to them as well.

[vintageNCtreasures]

I'd bet it's happening to your customers too. 

[vintageNCtreasures]

Seems to be working now!

[ZehOriginalArt]

A relief! I just heard back from one of the customers.

[DamnGoodPopcorn]

Mine is finally working again. 

[StellaMarigoldArt]

I just had this problem happen! Greyed out "send," refreshing doing nothing, trying another browser–nothing.

However, in the time I spent talking to the customer service through chat, whatever was going on resolved itself and I was able to send the message. I hope everyone else struggling with the bug will be able to reply to customers soon!

[DamnGoodPopcorn]

Well I spoke too soon. I sent the customer a custom listing and she said she doesn't have it. 

[ArtDollsbyJD]

Another seller is having this issue where they send a reply, the buyer is getting the reply, but the seller does not see the information they sent the buyer.

Sounds like a glitch is happening.

@ModAngie  @ModKenneth   Help please?  Thank you.

[Adorabilities]

I'm having the same problem on Chrome, but was finally able to send a reply message by switching to Edge.
I was trying to reply to a request for a large custom order. Hopefully the message actually got through to the customer.

[Adorabilities]

Bumping this, in case there have been any updates.

I don't want to question my customer if the messages are back to working as normal.