A few of my listings from one day Say I don't ship to US but I'm in U.S. No response from Etsy Support after 1 week . I checked my listing and it's a glitch or something with Etsy. Any ideas, Getting Frustrated with no seller support access.
Which listing?
talk to etsy chat. they can either answer it or escalate an email/case so you get an answer sooner.
I ended up deleting the listings then relisting and that fixed the problem.. . There is no chat option for me, i guess you have to be a star seller to get chat??
I checked seeral listings and am not getting an error message.
Is this on computer or app? If app, clear app and reinstall. If this is a buyer ask them to update and/or clear and reinstall.
If on the web version, did you try different browsers? Did you clear out cache and cookies? Reboot? In other words try all ways first as it might simply be your computer and not with buyers.
If you want to post which one that listing can be checked but I checked several and did not get the issue.
@WalkBackInTimeWithMe During the week days you can request a callback. Just go through your Shop Manager>Community & Help>Contact Us.
I checked one of your listings and it says ships from PA. If you can let us know which listing you're referring to, we'll be happy to check it out.
Thank you for answering me. I ended up deleting them and then relisting them that fixed the problem. Must have been a glitch in the system.