In my email
Etsy Conversation with Drew Legere
goes directly to my 'messages' on dashboard.
If it is supposedly from Etsy and not in the folder then it is a scam on messages.
I have email set up to receive when I get a message. You can no longer read the message in email. You have to come into your shop to read the message.
Do you have the orange dot saying you have a new message? Did you check messages? If you don't see Etsy may have removed it already if it was a scam or it is in your spam folder.
@SimpleSilverAndGold:Most likely is that the sending account was closed before you were able to read the Etsy Message. Just in case check the Messages page (preferably via a browser).
Etsy is still including the Message in the eMail copy of an Etsy conversation it is just hidden from the eMail client - depending on the eMail client you use there should be an option something like 'View Source' or 'View Raw Text' so that you can see it.