CUENTA SUSPENDIDA TEMPORALMENTE

[MantecakaritePura]

HOLA, ME HA LLLEGADO UN CORREO CON LA CUENTA SUSPENDIDA TEMPORALMENTE, YA QUE TENGO QUE ESCRBIR EL CORREO ELECTRONICO PARA UNA SIMPLE VERIFICACION PERO CUANDO ESCRIBO EL CORREO ME ESCRIBEN QUE EL USUARIO QUE HE INTRODUCIDO NO ES VALIDO Y NO SE COMO SOLUCIONARLO. 

[DesertChains]

This is a scam. Thieves are pretending to be Etsy staff. This scam has been ongoing since at least July 2023. Messages from Etsy will show up in your mailbox titled "From Etsy".

Real Etsy staff will never ask for your email address because they already have it. Also, any actual orders will show up on your dashboard. If the sale is not displayed on your dashboard, you don't have a sale.

Don’t respond or provide any personal or financial information. Don't click any links that take you off the Etsy site. Send the message to spam.

If you have provided any financial information, immediately contact your bank to report fraud on your account!

Make it part of your daily routine to visit the forums. You can learn about ongoing concerns, problems, glitches, and scams. Stay informed!

For the full discussion about recent scams, see here: https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

[BagmakerSupply]

@MantecakaritePura: It is a SCAM - you might want to read the excellent post by @bradgoodell in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema... and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...

There is also official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...

Real messages from Etsy are now going into their own section on your messages page https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

If you have not already done so, you may want to read https://help.etsy.com/hc/en-us/articles/115015710308-What-to-Do-After-You-Sell-an-Item?segment=selli... for an overview how orders work for sellers. Real orders will show up on your Orders & Shipping page and your Payments page.

Be sure to mark the message as SPAM so that it does not affect your stats.

Also, please do not SCREAM at your fellow sellers in the forum by typing in all capital letters.

[Narchitecture]

hola! pudiste resolver este problema, me pasa lo mismo y no se como solucionarlo, gracias

[ModKenneth · Accepted solution]

Hello!

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