anyone hear back from Etsy regarding the “Core Details” on new listings freezing up and preventing new listings?

Re: CORE DETAILS

@DreamGreatDreams @CraftingThroughIt It ain’t my first rodeo adding a listing, lol…I know that typically you scroll down on the core details to complete them so you can move on to the listing form. The issue is that I can’t scroll down. The screen is frozen. I’m concerned that Etsy will see that post and figure the problem is now corrected when it’s not.

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Re: CORE DETAILS

Divine crossing l think your correct. Had 3 Etsy chats no progress. Emailed automated responses so going over the same old browser etc. Just needs a person to look at how wide spread this issue is. I'm having to list on desk top on phone as no computer so slow jumpy. App never used for listing not even the old app. It's frustrating someone really needs to pick up on this as problem now spreading to trying to update listings fresh photos etc. I pray for us.

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Re: CORE DETAILS

I simply cancel/close the pop-up about Core Details and then add them to my new listing instead.

I have had no problems doing it that way. About halfway down on the right it states Core Details. You put them in there & if you forgot you are reminded when trying to activate the listing.

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