The Core Details Error has been widely addressed in the Technical Forum. I am having the same problem of not be able to add a new listing due to the Core Details section. Reading through the discussions on this subject I have notice that the activity over the last 7 days has increased. You can search & find this subject popping up 3 weeks ago.
In my desperate attempt to find the "Etsy technical solution" there was none. Crickets! I do appreciate the many fixes suggested by Etsy Seller Community, none of them worked for me.
I sent an URGENT REQUEST email to Support regarding my difficulties when it came to publishing my listing specifically Core Details. Within a few minutes I received an AI generated reply, telling me how sorry they are that I am running into difficulties trying to publish a listing. To narrow down the root cause I have to follow a list of keystrokes with screen shots & URL's as I attempt to create a new listing, then email MISTER AI with the results. MISTER AI will then notify the "team" to log it in for investigation.
So folks that's where I am at this moment. It seems to me MISTER AI is the new way, God forbid we speak with a human. I'll send MISTER AI the requested info & see what happens next.
I tell this story in hopes that other sellers experiencing this problem will find a sense of peace knowing that MISTER AI will be our hero & resolve this GLITCH so we all can get back to listing our inventory!
BTW - Pls don't judge me by the appearence of my shop. My sales have been rather slow & I have ignored my shop, making better sales at flea markets & vintage shows. Definitely need to add new inventory.
