Buyers from some EU countries unable to check out

[MaryNotMartha]

I have had a number of customers recently who purchased not long ago and wish to reorder a  product. Etsy is not allowing them to check out, saying "delivery to .... unavailable" or some such verbiage. 

Is anyone else experiencing this problem? I'm trying to find a work-around to accommodate these customers. 

[NanaLetha]

Not all of your listings say they ship to the EU.

[ProjectoAlfarroba]

You don´t seem to have shipping to the UE enabled. I didn´see Portugal, France or Spain in the drop down (I didn´t look for all UE countries).

[BagmakerSupply]

@MaryNotMartha: That is probably a good thing since at least some of your return policies are not EU compliant and would make one wonder if you are General Product Safety Regulation (GPSR) compliant.