Buyer claims bad URL link, cannot purchase item

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I have a potential buyer who wants to purchase one of my items, but he claims he can't because he's being told there is something wrong with the URL.  Does anyone know what the problem could be?

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bradgoodell
Community Maker

Re: Buyer claims bad URL link, cannot purchase item

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There have been some pretty nasty scams going on lately.  Some protective measures:

  1. Don't take the conversation off Etsy
  2. Don't take the sale off Etsy
  3. Don't click on links the buyer provides.  If you need to see something, they can take a photo or screenshot and attach it to Etsy messages.
  4. If they (or anyone) wants you to buy a Gift Card for any reason, RUN!  

Be careful, be cautious, and let us know how it plays out.

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NanaLetha
Community Maker

Re: Buyer claims bad URL link, cannot purchase item

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Is he just clicking on the listing or finding the URL someplace else?

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Re: Buyer claims bad URL link, cannot purchase item

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I don't know.  I'll have to ask him.

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Re: Buyer claims bad URL link, cannot purchase item

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Be aware of scams that start like this. Taking orders outside Etsy is prohibited. I hope this isn't the case for you  

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Re: Buyer claims bad URL link, cannot purchase item

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SCAM!  There was another post this morning outlining the warning signs of many common scams on the internet.

https://community.etsy.com/t5/Managing-Your-Shop/Possible-Inbox-Scammer-Warning/m-p/142148806

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Re: Buyer claims bad URL link, cannot purchase item

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Sounds like that scam and the next message will want to take this off Etsy and will have links for you to click on to see what "he" wants. IF so, don't!

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Re: Buyer claims bad URL link, cannot purchase item

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Well, I wrote him over a half hour ago, and he hasn't responded yet.  We'll see if he responds.

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bradgoodell
Community Maker

Re: Buyer claims bad URL link, cannot purchase item

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There have been some pretty nasty scams going on lately.  Some protective measures:

  1. Don't take the conversation off Etsy
  2. Don't take the sale off Etsy
  3. Don't click on links the buyer provides.  If you need to see something, they can take a photo or screenshot and attach it to Etsy messages.
  4. If they (or anyone) wants you to buy a Gift Card for any reason, RUN!  

Be careful, be cautious, and let us know how it plays out.

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bradgoodell
Community Maker

Re: Buyer claims bad URL link, cannot purchase item

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Adding, I added one of your items to my shopping cart and went all the way through checkout, stopping only before the final click.  No problems at all.

There is nothing wrong with your shop checkout.

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