Buyer asked for my email address when trying to purchase from my shop

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Does anyone understand this I’ve lost my first 2 sales because the buyer is asked for my email address when they go to buy from me ?

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ModKenneth
Community Specialist
Community Specialist

Re: Buyer asked for my email address when trying to purchase from my shop

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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OwlAlwaysKnit
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Re: Buyer asked for my email address when trying to purchase from my shop

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A buyer does not need your email address this is a Scam, mark it as spam, do not click on any links, they have been targeting mainly new shops for a while.

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

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Betreff: Buyer asked for my email address when trying to purchase from my shop

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This is a SCAM

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Re: Buyer asked for my email address when trying to purchase from my shop

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It is a total scam, as they do not need your email address to complete an order, as Etsy already have your email address on file. They are not genuine buyers, they want your email address to send phishing emails to scam you. Others have been scammed for thousands. Send the message(s) to spam and ignore it, do not respond or give them your email address at all.

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Re: Buyer asked for my email address when trying to purchase from my shop

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You haven't 'lost' two sales. You have dodged a scammer twice.

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Re: Buyer asked for my email address when trying to purchase from my shop

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You beat me to this one.

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Re: Buyer asked for my email address when trying to purchase from my shop

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Bonjour , J'aie moi-même eu un message hier ou la personne me disait qu'on lui demandait mon adresse mail pour commander ,c'est bien sur une arnaque ,ils n'ont pas besoin de notre mail pour commander . J'aie mis le message dans les spams

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Re: Buyer asked for my email address when trying to purchase from my shop

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thePaperFramer
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Re: Buyer asked for my email address when trying to purchase from my shop

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scam, scam scam, scam

There is almost never a reason to give your email address to a buyer, only the scammers that prey on new shops will ask for it.

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trendmodehaus
Inspiration Seeker

Re: Buyer asked for my email address when trying to purchase from my shop

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Hello, I have also just opened my Etsy shop and am still in the process of uploading my products. I just received a message from someone who was said to be a potential customer. They claimed to be in the order completion stage and that Etsy's page required them to ask for my email address in order to send a note along with the gift. After seeing the warnings here, I immediately blocked them. Thank you for your warnings as well.

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Re: Buyer asked for my email address when trying to purchase from my shop

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Every day these messages come into my inbox, it is crawling with scammers.

Report them and forget about it.

Also if you get messages so called from Etsy, you can check if those are real by going to the dedicated folder "From Etsy"

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ModKenneth
Community Specialist
Community Specialist

Re: Buyer asked for my email address when trying to purchase from my shop

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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