Bug Pattern by etsy

[unstyleretro]

Hello.

I'm Laura from France

I  have a problem displaying on the baskets of my pattern shop www.unstyleretro.com for several weeks . The price displayed next to the item is not correct. But the final price is correct fortunately . But nevertheless, I think this may discourage purchase .

Me, in the place of a buyer, it would not put me in confidence . Even if the error is only on the price shown next to the item and not on the total price
 I had an exchange by phone and email with an etsy advisor . They told that this malfunction has been present since the last update. But it has not yet been corrected.

They paid me back my last payment for my pattern subscription. And that’s it...
Are there other people involved?

Thank you

[bradgoodell]

Ditch Pattern and point your domain elsewhere.  Etsy has basically abandoned Pattern, and it is unlikely that is going to change anytime soon.  

[unstyleretro]

I don’t want to give up all the work done on pattern. I also have my blog.
It’s a multi-year job
I don’t know if you realize.
And in addition, the pattern subscription is really the cheapest way to get an individual site.
Shopify is much more expensive for example

[funkydreamsmosaics]

Wait, Etsy updated Pattern?  When did that happen?

I haven't used Pattern for a while, but I know some themes are more temperamental than others.  You could try a new theme.  (You can always change it back.)

You can also try posting here, but this Team isn't as active as it used to be:

https://community.etsy.com/t5/Pattern-Users-Support-Group/bd-p/PatternUsersSupportGroup 

[unstyleretro]

Hello

Thank you for your reply
 I tried several themes but it doesn’t change anything

[funkydreamsmosaics]

@unstyleretro 

I took a look and I see what is happening.  When you add something to the cart that's on sale, Pattern shows the full price next to the item in the cart, with the discount showing only in the totals.

On Etsy, if I add that same item to my cart, the sale price shows next to the item in the cart.  And then the totals part shows the full price and then the discount. So the totals parts match, but the item in the cart shows differently.  

Honestly, I would doubt if Etsy will fix that anytime soon, since it isn't technically wrong?

As for moving your site, as @NancyQstudio mentions, most web hosts have the ability to import your listings and your blog.  I'm not suggesting it is easy.  It still takes work.  As I said, I used Pattern for quite a while.  But I feel better being off of it.

[NancyQstudio]

I'm sorry to hear you are having problems with your website.  That's always difficult.  Pattern has never had dedicated support which is a problem for a paid service.  It has Etsy customer service which is poor.  And unfortunately, that support likely isn't going to know much about Pattern because it's an abandoned program.  Since Pattern isn't maintained, which is important for a website hosting service, Etsy may choose to drop it in the future.  For this reason, it may be a good time to change hosts? There are sites cheaper and less complicated than Shopify that allow downloading Etsy items.  If this is wanted, it may help to ask for recommendations from other sellers here in the forums?  If you do make a change, be sure to chat (or talk) with the new hosting services to learn the best way to transfer over a blog and maintain customers on their site.  Again, I'm sorry this is happening. Hopefully, it gets worked out.