Boutique suspendu

[QanalyCreationFR]

eBonjour,

j’ai besoin d’aide svp je ne trouve la solution nul part. 
‘Etsy a bloqué ma boutique car il me demande à nouveau ma pièce d’identité. 
j’essaye de mettre ma pièce d’identité mais impossible le bouton « envoyer document » est grisé je ne peux pas envoyer de document.

quelqu'un a déjà eu ce problème et comment faire ? Merci beaucoup 

[CryzalisDesigns]

All new shops are required to do this. Try clearing your cache and cookies or use different browser and see if the button appears. Make sure your upload the document as a PDF or PNG file.

If the button remains greyed out, send Etsy an email via the help button in your dashboard

[BlueBirdRetro]

I can see your shop.

[Amaradorn]

If you are referring to this shop: QanalyCreationFR - you shop is not suspended and appears to be open. Although it is usual for Etsy to ask for ID documents after the first sale. 

Make sure you are not trying to act on a scam message. (Some look like they are from Etsy but they are not - only messages from Etsy will appear in the 'From Etsy' folder of your message inbox, check using a browser)

Also note that pacifier clips are not allowed, especially ones with beads. Although Etsy is not clear on this until listings are taken down (so I don't have the text to refer you to) but you should learn about product safety regulations which relate to products designed for babies.

I would also advise you to learn about Intellectual Property (trademarks and copyright).