Blank Messages?

When I try to read my messages all I'm getting is a blank page.... I can respond just fine but the only way to read the message is in the notification email I get.

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Re: Blank Messages?

@LittleDevilDesigns  :  Are you having this issue using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)? It makes a difference as to possible causes and potential solutions, otherwise we have to guess. 

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Re: Blank Messages?

Desktop, Firefox, Windows 10

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catfluff
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Re: Blank Messages?

That odd @LittleDevilDesigns   i can see mine on my laptop no problem and use the same as you, can you try using chrome?   Or restarting desktop

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Re: Blank Messages?

I just realized that it's actually only one customer's message and all of the others are working fine.... still weird but I guess I won't worry about it too much (unless it starts happening to more of them). I tried Chrome and restarting but it's still blank (just the one).

 

Also, I replied to that message because I was able to read what it said in the email but as soon as I sent my reply it also disappeared.

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Re: Blank Messages?

I'm having this same issue right now.

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