MyshoptrGiftsTr
Inspiration Seeker

Biling refund

Please refund the 15 USD you charged me, I don't have any products to sell right now.
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NanaLetha
Inspiration Maker

Re: Biling refund

You are talking to other sellers here in the forums not Etsy. You were charged $15 to open your shop. It's up to you to list or not.

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LynnsLittleShop
Conversation Maker

Re: Biling refund

If you are talking about the set up fee, from the help article

"To open your Etsy shop, you may be required to pay a one-time set-up fee. Please note that if applicable, the set-up fee will be displayed and charged as part of the shop set-up process. During onboarding and upon your confirmation of this charge, we will initiate a pending transaction on your card. This transaction will be processed after onboarding is complete, your shop is open, and you are able to receive orders on Etsy. By providing your card information and approving the set-up fee, you authorize us to charge your designated payment method. The one-time set-up fee is non-refundable once paid." 

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Re: Biling refund

@LynnsLittleShop 

Can you please add the link to the help article?

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NanaLetha
Inspiration Maker

Re: Biling refund

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LynnsLittleShop
Conversation Maker

Re: Biling refund

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Re: Biling refund

@MyshoptrGiftsTr  If you do not intend to use the shop, you will need to contact Etsy directly.  How to Close Your Etsy Shop – Etsy Help  There is information in this article about closing shop

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