Bestellung

[Filzfunshop]

Hallo, ich habe jetzt schon zweimal eine Nachricht bekommen, anscheinend von Etsy Support, das ein Kauf nicht abgeschlossen werden konnte und ich meine Mailadresse schicken soll. Das kommt mir sehr suspekt vor. Hat jemand eine ähnliche Erfahrung gemacht? Anita

[NanaLetha]

SCAM messages - not from Etsy. Mark as spam and do not reply.

[BagmakerSupply]

@Filzfunshop: "Has anyone had a similar experience?" This forum is full of threads about this issue. It is a SCAM - you might want to read the excellent post by @bradgoodell  in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema... and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...

There is also official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...

If you have not already done so, you may want to read https://help.etsy.com/hc/en-us/articles/115015710308-What-to-Do-After-You-Sell-an-Item?segment=selli... for an overview how orders work for sellers.

Be sure to mark the message as SPAM so that it does not affect your stats.