Bank account issue

[RatsNestStore]

I have had an open support ticket ID: #18609151 for 18 days regarding an incorrect bank account number associated with my payout account. Despite my repeated attempts to resolve this issue, the responses I’ve received have been generic and unhelpful, often suggesting the problem lies with my bank.

To clarify, I’ve verified with my bank, and they confirm that there are no links between my account and Etsy. Additionally, I’ve confirmed with Plaid that the account in question is not associated with Etsy either.

This situation has become urgent as I’ve already had funds deducted from my account, and I have no idea where they were sent. I am requesting to speak with a representative who can provide direct assistance to resolve this matter promptly.

Please prioritize this issue, as it involves sensitive financial details and ongoing disruptions to my business operations.

[UniqueGiftOrnaments]

Just keep replying to the same message saying you need help.

And for your info, Jeep is trademarked. And you cannot sell CelebriDucks since you did not make them. They belong to that company (unless of course you own it)

[RatsNestStore]

As a newcomer to the Etsy platform, I have taken the time to research existing stores before launching my own. I noticed that there are numerous shops offering products that closely resemble mine. Could you please clarify whether the presence of similar products indicates that those stores may be subject to closure under the creativity policy?

Thank you for your assistance.

[CraftyCornishMaids]

@RatsNestStore 

If the shop comes to etsy's attention, they will, and often do, remove listings and shops,

Just because etsy hasn't got round to them all yet, doesn't mean they will not be the next

NEVER decide to sell something, because others do -

ALWAYS read etsy's information on what can, and cannot be sold here

and NEVER infringe on others IP

.... etsy also refunds orders (in bulk, not just infringing orders)  that have already been shipped, if there is IP infingement in the shop,

there were 7 shops in the last week here that it happened to, that actually posted here, - they all had ip infringing items

[BagmakerSupply]

@RatsNestStore: What other shops are doing is probably the worst way to determine what can and cannot be sold on Etsy.

Etsy let a lot of violations slide for a very long time, and now the rules have changed or been clarified, and it is clear that Etsy has stepped up enforcement of the rules.

For example, you list a production partner but also market your items as 'made by'. On Etsy, that essentially means that you personally make each of the items.

If you use a production partner for items which you have personally designed, they need to be made exclusively for you.

As suggested by others, you may want to take the time to reread Etsy's rules before some Etsy bot looking for the appropriate triggers sweeps your shop.

[NanaLetha]

@RatsNestStore  The other shops may not have a problem but yours does - lots of trademark and copyright infringement!

[RatsNestStore]

examples please?  Also they are selling a lot of the same things

[RatsNestStore]

examples please

[UniqueGiftOrnaments]

@RatsNestStore    You cannot sell something you did not make, like all those Celibri Ducks. And Jeep is trademarked and not allowed.

Just because you see others do it does not make it legal. They just haven't been caught yet. You could get sued by the companies which would not be a pretty  picture 

[PrairiePrimitives]

@UniqueGiftOrnaments  Big businesses need to make an example of some of the most blatant infringing Etsy sellers and publicize the heck out of what they've done to protect their own IP. 

[LynnsLittleShop]

"For example, John Denver’s estate recently made a massive push and brought the country legends’ signature song “Take Me Home, Country Roads” to a variety of diverse new media. By its nature, copyright does not allow anyone to use “Take Me Home, Country Roads” without the estate’s permission, but for the appropriate licensing fee, the song appeared in movies and video games, including “Alien: Covenant,” “Diary of a Wimpy Kid: The Long Haul,” and most recently, Bethesda Softworks’ “Fallout 76.”"

From this longer article:

Copyright Expiration Takes New Works to Public Domain

So have you paid them the licensing fee?

[RatsNestStore]

Thank you for that info!! Much appreciated! 

[ArtDollsbyJD]

Take the one message and reply back that you still need help. Tell Etsy that the account was not linked through Plaid which means there is a disconnect between Plaid and Etsy. 

As to your bank, did you talk with an individual in charge of such?  Do they work with Plaid?  Some banks refuse to do so.  If you used manual and did not get the deposits then your bank does not work with Plaid.  If you tried to connect the other way and it did not connect then again it could be your bank.  Did you ask your bank if they accept Plaid?    

[RatsNestStore]

I worked with Plaid. Yes I asked my Bank to accept them. I can not change the information because you have to know the Account# that was used and I have no idea where that came from.

[PrairiePrimitives]

@RatsNestStore I seriously doubt you're the REAL manufacturer of Celebriducks; Google says this line is manufactured in China, while you're claiming they're "sculpted" in the U.S. 

But, just for grins, let's say you ARE the manufactuer of this line. Unless you are literally crafting each and every duck, I believe Etsy policy is that you cannot claim they are handmade by you. 

Etsy discourages (perhaps forbids) sellers from helping shops & sellers which aren't following Etsy's rules; so, my apologies for being "off-topic" here, but that's why I won't be replying to your question. 

[RatsNestStore]

I did not say I was the real manufacturer. I work with him. His name is Craig Wolfe and he lives in California. The Ducks are manufactured in Ohio.  As far as handmade. Looking at your sales, I highly doubt if you made the picture frames, brass military buttons or the tarot cards. 

[PrairiePrimitives]

@RatsNestStore Yes, you are making that claim. When you listed your items as "Handmade," that's what the word means on Etsy ... and everywhere else too. SMH. 

[BagmakerSupply]

@RatsNestStore: "I did not say I was the real manufacturer." Sorry but that is exactly what you say when you promote the item as 'Made by RatsNestStore'. Out of curiosity, what do you interpret 'made by' to mean?

Do you realize that a buyer could purchase a bunch of your listings, claim that they are 'not as described' (since you did not personally make them) and get a full refund and keep the items?

[PrairiePrimitives]

@RatsNestStore Geez, were you looking at my sold items from 18 years ago? 

The military buttons were sold to me as vintage and, based on the style, I'm confident they were indeed vintage. Vintage items have always been allowed on Etsy, as long as they're at least 20 years old. The buttons I sold would also be considered a craft supply, which have also been Etsy-legal since the very beginning of Etsy. 

I vaguely remember selling ONE item that might have been tarot cards. If it's what I think it is (was), they were sold as craft supplies because that's what I bought them for; I was making collage and mixed media art at the time so unique papery things often caught my eye. However, I never got around to using them before I decided to focus on primitive folk art, so I sold them. 

I may have sold some picture frames, I've certainly used a lot of them in my handmade crafts over the years. They were also (and still would be) Etsy legal because they were a craft supply.

When I started selling on Etsy in 2006, the rules were much more lenient. As long as an item was handmade, vintage (at least 20 years old), or a craft supply AND legal to be sold, it could be listed for sale on Etsy. It was only when resellers started infiltrating Etsy with their manufactured crap that Etsy had to add more and more rules to try and get a handle on the mess. Etsy added the "Creativity Standards" last Summer. Have you read them yet?

Etsy is not eBay and I suggest you pursue your selling endeavors on that site rather than Etsy. 

[NanaLetha]

All of your "handmade" ducks are for sale on Amazon!

[TheVintagePineapple]

They're sold all over the place, but also on the actual maker's site, Celebriducksdotcom.

[RatsNestStore]

I would like to clarify a misunderstanding regarding my previous comments. I did not claim that I handmade the ducks. My intention is to foster a supportive community among sellers, and I feel that the current discourse has become somewhat contentious.

I appreciate your understanding and look forward to a more collaborative dialogue moving forward

[RatsNestStore]

I would like to clarify my position regarding my store and the products I intend to sell. I am affiliated with the owner of Celebri Ducks, and I have obtained his permission to sell these items. Additionally, I am a licensed wholesaler and possess a valid business license.In my research, I did not find any listings for Jeep products, although I may have overlooked them. I based my understanding on the examples provided by other stores, many of which offer similar products and have been operational for several years.I would appreciate your clarification on the statement regarding the sale of items that are not self-made, as it seems that many shops do not exclusively create all of their inventory.

Thank you for your attention to this matter. I look forward to your response.

[TheVintagePineapple]

Being ''affiliated'' with that company doesn't mean you designed or hand made them as you claim on those listings.  It means you're reselling them.

Does Etsy Allow Drop Shipping or Reselling? – Etsy Help

[PrairiePrimitives]

@RatsNestStoreYou may have permission from Celebriducks however YOU ARE CLAIMING THEY ARE HANDMADE. By Etsy's definition, that means handmade by you. 

I advise you to read Etsy's Creativity Standards. Here's a link:

https://www.etsy.com/legal/creativity/

I don't think there's anything in the Creativity Standards that allows you to sell manufactured items, even if you have permission from the designer (other than as part of a themed gift basket).