Please help, we just updated the info as requested in your bulletin this year.
even though the information was correct and it was stated:
We were unable to verify the business information you entered at onboarding. Please review your business name and any identification numbers closely, make any necessary changes, and re-submit it for verification. You’ll have two re-verification attempts, after which your account will be locked.
If you continue to have trouble, please contact your local tax authority or applicable government entity, where the business is registered, for more assistance.
It has now put our shop into vacation mode and locked us out even though told we had two more attempts, information was entered as per what is registered with the Canadian Government.
We are unable to reach any etsy support, please help.
We were given the following error message
It's likely going to take Etsy over a week to get back to you. If you have access to that page, see if any of the tips here help: https://community.etsy.com/t5/All-Things-Finance/Sellers-incorporated-in-Alberta-Canada-problems-wit...