Auto reply JUST ONCE

[EmptyHangerPatterns]

Is auto reply supposed to send just one message, after the initial message in a conversation, or response to every message in a conversation? Because mine is doing the latter and it's a little annoying. 

[CappuccinoLace]

It will respond to all messages for as long as it's on.

So receive message - auto reply - receive reply - auto reply - etc

[BagmakerSupply]

@CappuccinoLace: "It will respond to all messages for as long as it's on." We have only used auto reply once or twice in all the years that we have been on Etsy, so forgive if this is a stupid question, but does it auto reply to an auto reply?

[howtobooksandmore]

Probably, and then the auto-reply gets an auto-reply which gets an auto-reply which ....

[RetroSpinClocks]

Yeah i noticed this, its quite annoying for it to reply to EVERY message a buyer sends, I would be better if it could be set to just reply to their first message they sent after auto reply was switched on and not every subsequent message while its still activated.

The buyer doesn't need to be told every time they message you that your away, and it can mean the buyer misses actual important messages from you cos they get lost in a wave of auto replies.