Appeal for Star Seller badge

[DurraDigitalDesigns]

Dear Etsy Star Seller Review Team,

I am writing to appeal the decision that I did not qualify for the Star Seller badge this month. I believe that I have fulfilled all of the criteria for the program, and I am requesting that you reconsider my application.

Here is a breakdown of how I met the Star Seller criteria for this month:

• On-time shipping: I shipped all of my orders on time, with tracking or a shipping label from Etsy.
• 5-star reviews: I received a 5-star rating on all of my reviews.
• Response rate: I responded to all messages within 24 hours.
• Minimum sales: I had more than 10 orders and $300 in sales.

I am very disappointed that I did not receive the Star Seller badge this month, as I have worked hard to provide excellent customer service and meet all of the requirements for the program. I am committed to providing my customers with the best possible experience, and I hope that you will reconsider my application.

Thank you for your time and consideration.

Sincerely, 

Nesrin

[Amaradorn]

The forum is peer to peer (other sellers) and not considered a way to contact Etsy support.

If you have received intellectual infringement notices I believe you are no longer eligible for star seller accreditation.

[DurraDigitalDesigns]

I contacted Etsy support team, they suggest me to post in this community. (I didn't received intellectual infringement notices).

[TheVintagePineapple]

@DurraDigitalDesigns You have quite a few reviews that say ''This listing is no longer available''.   Are they listings that you deactivated or were they deactivated by Etsy?

[Amaradorn]

@DurraDigitalDesigns I can see you have listings which have been removed by Etsy for whatever reason. This is usually due to a policy violation such as intellectual property infringement (e.g. Copyright). 

Also, has your shop been open for more than 90 days?

The next review date is 1st November.

[JackisJustVintage]

Also, badges are awarded on the first of each month. The numbers you are seeing on your dashboard are for this review period and November's star.

[DurraDigitalDesigns]

No, The numbers were same on last date of Sep. I expect the star seller on 1st November, but didn't get, I get time today to post.

[CryzalisDesigns]

You have several items in your shop that are trademarked and if you have already had items removed they can ban your from getting badges permanently.

P.s. If your badges were removed permanently you will still receive a huge nice banner in your dashboard, nothing will appear in your shop though.

"Congrats! You earned the Star Seller badge!"

[CappuccinoLace · Accepted solution]

What was the date of your first sale?

Count 90 days from that.

The badge you are eligible for is the 1st of the month after your 90 days.

I had more than 10 orders and $300 in sales.

You only need 5, and that metric will remain pending until you reach 90 days from the date of your first sale.

[CraftyCornishMaids]

For star seller, you need to be

full 3 months from the 1st sale

have more than $300 sales in the last 3 months

do everything you should

not have any listings taken down by etsy.

Your star seller page (last review period) will show you most, including downloading the csv's, to see where etsy my think you missed the 95%

Only you know why the listings were removed, and a lot have been, but if it was not by you - you have your answer.

a lot of your items are still IP infringing, I would remove them asap