App issues

Sometimes a Seller needs help, and posts on an old thread.  Then other Sellers try to help, and the thread gets closed before we can post help / solutions.  This is frustrating to all concerned.

 

To 

@GoodDayDoormats  - who posted in 2 threads that got closed - regarding app issues ;

 

My suggestions -  try each one, and see if it helps before trying the next one.

* sign out, then back into the app.  

* Go to your phone settings - apps - Etsy Seller - then see if there is an update on Google play or i-store

* Delete and re-install the app

* If you can't use a desktop, use your phone's search bar for Etsy.com - official site (NOT one of the apps) - this is the browser / desktop version (not sure what it's called?) and very close to using a computer.

 

If you are having a specific issue, start a new thread, as old ones like those tend to get closed.

 

One last suggestion - if anyone still has the old orange and white Sell on Etsy app - it is now defunct, and may even interfere with our current blue Etsy Seller app - so delete that completely  (not to be confused with the orange icon Etsy BUYER app)

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Re: App issues

By the way, I just got a notice on my blue app that an update is needed- and I update pretty often.

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ChillwolfArt
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Re: App issues

Thank You for posting to help @GoodDayDoormats  re: App Issues. You're right, many times Sellers don't get the help they need (and have asked for). So I hope they see this. Very kind of you post it.

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Re: App issues

It would be nice if moderators put as much effort into helping people get their money that Etsy is hoarding, get unhacked, or get out of mistaken vacation mode as they do with keeping the forum tidy...

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