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I've had trouble this morning when trying to list something! When I get to the section where the item weight and package size usual is...........they aren't there so I can't proceed to list.
Contacted support twice and I've tried listing the new way and the old way and it doesn't make a difference. They're suppose to contact Tech support.
Anyone else having this issue?
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Hello!
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Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.
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Re: Anyone having trouble listing? The weight and package size are missing on form
Are you using the app or a browser?

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Re: Anyone having trouble listing? The weight and package size are missing on form
Browser Fire Fox and it's up to date.

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Re: Anyone having trouble listing? The weight and package size are missing on form
We're having the same problem. Use Firefox and it's current. The shipping profiles are not helpful when all of our items are different size and different weight. We struggle to insure the customer has the most reasonable shipping cost and do not charge a handling fee.

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Re: Anyone having trouble listing? The weight and package size are missing on form
They changed the entire listing/shipping process, nothing is the same. I've been struggling with this, and still have no answers. These forums are full of people asking the same ?'s as us. I made a profile months ago but never used it. Applied it to 2 new listings and it keeps asking me for a weight, there is NO place/box/drop down menu to enter the weight. One little box telling me to enter size and weight, but it is NOT clickable. The 2 new listings I put up, one says free, which is a mistake, even when I applied a calculated shipping profile to it. All my items are of different weights and size, so applying a previous profile, what is it based on? I'm afraid to edit anything because after I do that, it wigs out. I need answers, so if you find it before me let me know.

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Re: Anyone having trouble listing? The weight and package size are missing on form
When listing items, it's best to always use a browser and the old listing form ... the app is glitchy and is missing a lot of things.

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Re: Anyone having trouble listing? The weight and package size are missing on form
I just listed some things last week with no problems. I have used both listing forms and still no weight or package size. Always use my browser.

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Re: Anyone having trouble listing? The weight and package size are missing on form
Use the old lister. I think the new one forces you to use shipping profiles.

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Re: Anyone having trouble listing? The weight and package size are missing on form
Im having the same problem, How do we use the old form? i see no link for it anywhere.

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Re: Anyone having trouble listing? The weight and package size are missing on form
Yes! List the item (including size, weight and shipping method) and post it in the shop. When the item sells that information is not there! So I have to go back into completed listings, find the information (because it can be viewed there) and re-enter it to complete the sale.

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Re: Anyone having trouble listing? The weight and package size are missing on form
Having trouble listing the category and shipping options. It is trying to load but it just spins. So there must be a technical problem. And it is frustrating because you have to start all over again. Oh well, nothing we can do about it. Guess we just have to wait it out.

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Re: Anyone having trouble listing? The weight and package size are missing on form
Yes and yes!! I’m pulling my hair out. It won’t let me type in normal height or width. It keeps the section in pink and I’m unable to post my listing!!!!

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Hello!
Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.
Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.
__
If you have any questions about how the Community Forums work, please read our Community Policies.