SweetBlueTomato
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Anyone else's listings not updating?

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All day I've been getting the following error message when trying to update a listing:

There was a problem saving your changes. Contact Etsy and make sure to include this error code in your message:
Error code: EuVAZgMQ19JQ8LIqbNb5dXhvJB42

I've contacted etsy but wondering if anyone else is encountering the same thing

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BlissFeelings
Inspiration Seeker

Re: Anyone else's listings not updating?

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YESS 

it works !!!

Need to change from Physical to Digital .

And you'll could change.

Than change back to Physical and add Shipping profile as it was  turned off.

And its still able to change stock quantity .

 

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JazzberryBlue
Inspiration Seeker

Re: Anyone else's listings not updating?

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Same for me, I cannot edit or duplicate any published listings. I get the same error code.

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Re: Anyone else's listings not updating?

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One of our ads cannot update quantities or options. Get error code.

Sent to Etsy no solution yet.

 

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Re: Anyone else's listings not updating?

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Yes, I’m getting the same message.

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Re: Anyone else's listings not updating?

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I have been having trouble this week adjusting the thumbnail image. Everything works as typical until hitting "apply" then it shows up wonky and the edit/change isn't being applied properly. Otherwise mostly good with adding listings no other trouble.

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swatchoclock
Conversation Maker

Re: Anyone else's listings not updating?

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@GGKPOTTERY The duplicating works fine for me but adjusting the thumbnail is murder and does not work properly half of the time. The 'funny' thing is that I had the same issue with the old listing form and when the new form was implemented, I was happy to see that the issue had (apparently temporarily) disappeared.

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HeyJodGifts
Inspiration Seeker

Re: Anyone else's listings not updating?

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Same here.  Unable to update or duplicate listings.   First noticed it last night, and still happening today.  Has anyone found a resolution or workaround?  

 

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Re: Anyone else's listings not updating?

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Yes, I noticed it yesterday on one listing (so far). Same error code.    Etsy support has a mile long list of what I need to try.  I'm sorry but I am so busy right now trying to get my remaining gift orders out in time for Christmas, there's just no time for experimentation.  Can't they just FIX IT????  Sorry to be a whiner, but this is a huge problem for me.  

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Re: Anyone else's listings not updating?

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I have the same issue. The only way to fix it is by deleting disabled variations. Definitely an internal problem with their system. Hopefully they will notice it someday and fix it.

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1600design
Inspiration Seeker

Re: Anyone else's listings not updating?

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Same here

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BlissFeelings
Inspiration Seeker

Re: Anyone else's listings not updating?

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YESS 

it works !!!

Need to change from Physical to Digital .

And you'll could change.

Than change back to Physical and add Shipping profile as it was  turned off.

And its still able to change stock quantity .

 

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BlissFeelings
Inspiration Seeker

Re: Anyone else's listings not updating?

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Also check you variation after all.

I don't get that they are lost and made several sales for my lost.

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Re: Anyone else's listings not updating?

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I unfortunately have noticed that when this change was fixed, there was a change made to my variations which are amounts and I’m not able to set them as zero anymore in market as sold out I have to hide the variation, which is very upsetting. I used to be Villa market is zero now you are required to market as one to 999. This was not a glitch. This was deliberately done and it needs to be reverted back. It has led to me over selling stuff because I don’t like hiding an option. I’d rather it be Shawn that it was sold out so I don’t know why I can’t make this an option anymore.

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SweetBlueTomato
Inspiration Seeker

Re: Anyone else's listings not updating?

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BlissFeelings

THANK YOU! Yours is the only solution that has worked for me (even though it's a pain in the butt to do since I have so many listings with the error issue). THANK YOU!

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