@hopeandjoystudios I do not think that the OP's issue is related to the "unexpired Listings" problem.
For over 6 years I have had istings set to Manual Renew fail to expire. Initially, I opened Support Tickets but the issue was never addressed / resolved.
By my calculations, in just one Shop alone, Etsy has lost over $ 800 in Loisting Fees due to their failure to acknowledge and correct the technical issue.
Actually, some people may never have noticed because whatever the issue was it did not affect every Listing and some did expire as usual. It was easy to miss the ones that did not.
Anyway, according to the email, Etsy is going to manually expire any Listings with an expiry date in the past.
But they will not do this until 01 April. People have until that date to check their Lisings and manually renew them. Or they can wait until Etsy "expires them" and renew a few at a time.
The problem is that this may well afect the majority of the Listings in a Shop and renewing all at once could be expensive. And that would also have renewals "clumped" together.
In one of my Shops I have 291 of 560 Listings which will all expire on one day. That is over 50%. I was Mnaually Renewing but the same Listings just got "stuck" again, so I gave up. Now I have the choice of renewing 291 Listings over 7 days or waiting until they are "Expired" and have 1/2 a Shop as of 01 April.
But, I am reluctant to "Renew" before the Listings officially "Expire" as I have a feeling that the "fix" for the issue may well need the manual expiry by Etsy because, when I have renewed in the past, the same Listings failed to expire again after 4 Months.
