Etsy,
I have been in limbo for two weeks over my listing that was incorrectly removed due to your AI system's incorrect enforcement of "creativity standards" -- I had one of your reps tell me during our phone chat that my listing should not have been removed, and she would "escalate it to the appropriate team." That "team" sent me the same form email I had received initially -- again, with no explanation why my listing was removed.
I have reverse searched my image as well as actually searching on the problematic site -- my photograph is not on those sites. This is MY photograph, and I'm happy to prove it if given the chance.
Please help me and help your other sellers who have been incorrectly caught up with your AI's latest sweep.
Hello! We're sorry to hear you're experiencing issues with your listings. We've forwarded your concerns to a specialist team. Thank you!
Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.
@annhudecphotography From what you are saying it appears that you are expecting help from Etsy here. It is unlikely to happen. The forums are a place where sellers come to help sellers or to get help from sellers.
I have been in direct contact with Etsy support numerous times, thanks. I'm adding my voice to the other sellers who have had listings erroneously removed over the past month. Etsy does monitor this forum, but thank you for your reply.
Hello! We're sorry to hear you're experiencing issues with your listings. We've forwarded your concerns to a specialist team. Thank you!
Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.