I have a customer who has left a video review but cannot find out how to allow it to appear under my Etsy reviews. When I click the dots next to her video I only see a share option for sharing on other sites. I would like it to be next to her review. Please help.
@TDDEmbroidery
I don't think just anyone can see a video review based on the announcement page.
I don't see any video reviews, using W11, Edge and a desktop.
I don't know if Etsy has updated this info below since 2022 or not.
I didn't find any new updates on the announcement page about this.
"Fellow buyers visiting your shop from an iOS device can now also watch them to help get an up-close look of your listings."
"We’re still working on making video reviews accessible on the Android Etsy app, so stay tuned there!"
Updated 8/30 - Updates to reviews on Etsy - Welcome to the Etsy Community
Introducing Explore: Reach shoppers by sharing vid... - Welcome to the Etsy Community