All payment methods for this shop are temporarily unavailable

[AEROPALETTE]

I set up an account but for some reason my buyers cannot check out the items.

 All payment methods for this shop are temporarily unavailable. 

This is what always appears after clicking the item. Can you please help me resolve this problem. 

[BagmakerSupply · Accepted solution]

@AEROPALETTE: Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy moderators do sometimes read and reply to posts).

Unless a moderator refers you to a specialty team, you will need to contact Etsy directly. Try https://help.etsy.com/hc/en-us/requests/new?segment=selling or https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback or you can open a support ticket through Dashboard > Community & Help > Contact Us

[NanaLetha]

@AEROPALETTE  All of your payments are available.

[AEROPALETTE]

Yes it was already fixed yesterday by the Etsy support team. Thank you! 

[ButterflyFeetDigital]

Are they asking you to click a link? Don't do it. 

Scammers tend to target new shops.
Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.