All listings Showing update required

[XeonCrafts]

I refreshed my listings page a moment ago and all my listings are saying they require an update. I have checked and this is something to do with the delivery profiles but when I try to update these I get a message saying this has been an error please contact Etsy support 

Im not sure how this has happened as I have made no changes to my listing / Delivery profiles recently and this only happened a few seconds ago 

Just want to know if this is happening to anyone else and/or if this is an issue currently.

[JJewellerySuppliesUK · Accepted solution]

It just sounds like a glitch.  Log out and log back in and see if it resolves.  If not, try a different browser. 

[XeonCrafts]

Hi there, 

Logging out allowed me to update all the profiles and this is now resolved  

Thank you 

[GodlyCreationz]

I tried logging in and out and it’s still not working could there be another reason

[foxlyprints]

I am starting to think this is not a glitch I just found this. 

Dashboard 
Shop Advisor section

"Some of your delivery profiles need a quick update
We’ve added new options for delivery services, and you’ll need to make an update where you had previously chosen “Other”."

[TheInkyDeer]

Logging out and back in again didn't work for me unfortunately! It's not looking good : (

[LennyPersonalized]

Not a glitch. 

[PixelVibeCreations01]

https://pixelvibecreations01.etsy.com

Mine has gone back to normal now. Red update banner has gone! Looks like it was a glitch. Hopefully!!! Fingers crossed.

[PinkBirdCottage]

I think I heard when an update like this is needed it has to do with your ship from zip code. Make sure that is in your shipping profile. 

[VictorianGypsygirl]

These are listings from 2015!!!!!

[BlueCatSewing]

This happened to me last night. It's because I had OTHER in my delivery settings. They have taken away that option so you have to put 1st class or Standard international or whatever. So annoying as I chose OTHER so I could change the delivery timescale as Etsy's are unrealistic.

[DJCBoutique]

I've just tried to amend mine from Other to Royal Mail and the system is refusing.  Even tried to duplicate the profile and start again, still won't save it.

[RiversEdgeRelics]

OMG - you are right.

"Other" is now gone - that is horrible!

[BowTieLoveINC]

This happened to me  too. It's because I also had OTHER in my delivery settings. changed to USPS  1st class and it works great now ! no more glitch 

[PocketBarometerShop]

So irritating - I've had to choose a SLOWER option than I used to, so instead of 2-3 business days, I can now only select 3-7 business days for Express international deliveries. What is going on, Etsy?

[DreamingEstudio]

Thanks for telling it. This was happening to me too because I had  OTHER, I just put First class

[UNSEENTAROT]

Oh goodness, I just had this come up right now for me as well. I have other selected I thought it was related to my overdue orders (though technically they are not overdue, I just haven’t had a chance to add all the tracking numbers just yet).

My shipping takes quite a while because orders are made to order. Did you end up getting this solved and having the red banner go away? Thanks! 

[BagmakerSupply]

@UNSEENTAROT: "... though technically they are not overdue, I just haven’t had a chance to add all the tracking numbers just yet ..." Just keep in mind that in Etsy's rather binary eye, the order must not only be actually shipped by the 'Scheduled To Ship By Date, but must also be marked as completed / shipped by that date. There is no way to backdate the shipped date.

[LyonesseLady]

Yes ! This has just happened to me ! Just took the shop out of vacation mode and every listing apart from the low priced items with no tracking is marked Update Required ! 98 percent of my listings are consequently 'under review' . Not sure how much more of this I can take without jumping ship. Breaking my heart and bank balance,

[OwlAlwaysKnit]

@LyonesseLady I don't want to add to your stress but some of your listings do not have policies attached, we now have to add them to each individual listing, just thought you should know.

[LyonesseLady]

@OwlAlwaysKnit , Thanks ! I have no idea why as I make sure they have shop policies. Must be another Etsy glitch sent to try us.

[crystaldelightsuk]

I have just had the same thing happen to my shop but can't see what I need to fix and there is no notice about it?

[crystaldelightsuk]

Thanks all sorted now if this happens to you go to delivery settings and make sure all the delivery settings have an actual delivery service and save.

Refresh and it updates.

[GrotskullsWorkshop]

All my products are on the same delivery option but only my older listings are listed as needing updating.

What do I need to change? 

[1TrippyHippyClub]

RE-INTEGRATE YOUR SHOP MANUALLY.