Ads not working

[KHRNARTS]

I have put ads for all items in my shop. Two days ago, I have changed my ad settings and placed ad only for one listing. After that, the ads is not working for 2 days. Not showing up, no views or clicks. Can you help me to get my ad shows up suddenly. I am very anxious because my listings are seasonal.

My shop link: https://khrnarts.etsy.com

Required ad listing: https://www.etsy.com/listing/1371364671/xmas-card-10-christmas-cards-instant?ref=listings_manager_gr...

[TheVintagePineapple]

Your shop is not indexed at the moment.  You need to contact Support and mention ''shop not indexed''.

Dashboard > Community & Help > Contact us

[KHRNARTS]

Am I needed to do something in the settings to get indexed?

[TheVintagePineapple]

No, it's something that Support needs to be made aware of in order to fix the problem.

[KHRNARTS · Accepted solution]

I have already contacted. Thank you for help.