SugarTaffySoap
Conversation Maker

Ads Date Range Filter Not Working

The ad listing Date Range Filter stopped working. Under Manage Advertising Listings I tried the filter for Today, Yesterday, This Month, Last Month etc. The filter doesn't change any of the views, clicks, click rate, order, etc. I think the problem started within the past week.

Does anyone else have this problem?  I cleared cookies and tried different browser.

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Re: Ads Date Range Filter Not Working

Having the same issue since last Friday.  I contacted etsy yesterday via chat, and the rep told me to clear my cache and cookies.  Of course that didn't fix the issue.  Hopefully if more report this issue, they will resolve it sooner.

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NileTee
Inspiration Seeker

Re: Ads Date Range Filter Not Working

I have also contacted etsy support via chat. They have looked at my account and said that filters working. They asked me for a screenshot and I took the relevant screenshots and tried to send them via message, but it gives an error that the format is not supported there. I tried to explain that there was an error too in the chat, but neither the ads nor the problem could be solved in the chat. I think the interface changes made by etsy these days cause other errors. I hope they fix the problems soon.

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SugarTaffySoap
Conversation Maker

Re: Ads Date Range Filter Not Working

@LooloocoShop  That's what I was told. I know it's on their end because it didn't start until the new format came out.

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CuteSophia
Inspiration Seeker

Re: Ads Date Range Filter Not Working

I have the same issue.

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DragonflyDreams1
Conversation Maker

Re: Ads Date Range Filter Not Working

Same

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Betreff: Ads Date Range Filter Not Working

Diesen Fehler habe ich auch seit Tagen. Sowohl im Desktop Browser als auch in beiden! Apps.

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DAANinvites
Inspiration Seeker

Re: Ads Date Range Filter Not Working

Same issue!

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SugarTaffySoap
Conversation Maker

Re: Ads Date Range Filter Not Working

@NileTee@DAANinvites@DragonflyDreams1@CuteSophia@LooloocoShop  , Mine is working now. Check yours.

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NileTee
Inspiration Seeker

Re: Ads Date Range Filter Not Working

It is really working now. I am glad that didn't take too long to fix.

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Re: Ads Date Range Filter Not Working

Thanks to the guys who fixed this!

heers Tony

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SugarTaffySoap
Conversation Maker

Re: Ads Date Range Filter Not Working

@RojanisDesign Mine is working now. Check yours.

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Re: Ads Date Range Filter Not Working

Yes, it works. Noticed it this morning thanks for your update.

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