Artworksbylinda
Inspiration Seeker

Additional wording on my shop name, only when online and when an order placed

Hello, Can anyone help? My shop name is followed by 'Dispatched' when I view my shop online, and, when an orderr came through, the 'Dispatched' was at the top of the order after my shop name. It appears as Artworksbylinda (Dispatched). I have no idea why. The only thing I've changed recently was to not sell to the EU and Northern Ireland. I want to put it back to Artworksbylinda. In shop settings, that is how it appears.How do I get rid of it please?

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies

Re: Additional wording on my shop name, only when online and when an order placed

It shows normally as it should for me.  Maybe clear your cookies and cache and/or try with a different browser like Chrome or Firefox say.

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PinkBirdCottage
Conversation Maker

Re: Additional wording on my shop name, only when online and when an order placed

I don’t see the word dispatched either. Looks normal on app. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Additional wording on my shop name, only when online and when an order placed

My Chrome browser tab shows "ships from US" after my shop name in the tab title. I thought it was a weird change, especially since I don't see that for any other shops

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.