Add to cart button missing off listings!!

[ThePrettyDitty]

Help!! My sales have plummeted this week, and I have just realised that the Add to Cart button is missing from my listings on the buyer app!! I'm unsure if it's every single listing and I've checked on desktop which it does seem to be there. 

How can I get help with this? I'm hundreds of pounds down this week because of this

[AnniebelloPaper · Accepted solution]

I just checked out your shop on the buyers' app ... you have both the buy it now and add to cart. You can't buy your own stuff so likely that's why you don't see them.

edited to add - I clicked on about 10 listings and they all have them.

[BootifulLabels]

^^^This.

You can't see Add to Cart or Buy It Now when viewing your own shop because you can't buy from your own shop, that would be considered shilling and is against Etsy policy.

[Elizabitzies]

Not true!!! I was shopping on Etsy for supplies in other shops and Cart Button missing and Item descriptions have no pull down tab…. And the written section of listings missing. 
Wow everyday a new crazy thing to navigate! 
bad enough they held payment on both my shops with updating our name corrections and the Plaid re-entry fund hold that we did last year. 
This is just crazy!

[ThePrettyDitty]

Maybe it's irregular. I can see it in my other shops just not my jewellery shop