I recently upped my Etsy ad budget for the last month and now I cannot revert to my old ad budget. My previous budget was $1.10 per day, it was upped to $1.85 a day, and now I cannot get back to $1.10 per day. I keep getting a red box error message. I've tried to make the change on my APPs (both new and old versions) as well as on my desk top without any success. While it isn't a big expense, I cannot update my ad buy. Any recommendations would be appreciated.
@OceansCove: Sorry to hear about your problem - we just reset our ad budget today to the pre 40% off level and had no issues (desktop Linux with Firefox browser). Does the error message tell you anything useful?
I would message support. As long as it’s over $1 and below whatever max they have set you it should work. Even not using whole numbers still works for me.
Thanks for the suggestions! I have tried different browsers and on both versions of the app. I get a red box with a prompt to "refresh" the page to see if that solves the issue. The ad buy then resets to $1.20, even tho I've entered in $1.10.