All of my listings have vanished into thin air … help?
I just joined yesterday and I added three items and the first one has completely disappeared on its own. Obviously it hasn’t expired since I just joined yesterday. Is there no one we can reach at etsy because this would seem really bad for their business. Has anybody heard back from Etsy?
This is happening to me as we speak and it is SO FRUSTRATING!
I have discovered that this is happening to my inventory as well and it's really alarming! I currently have about 8 items that are just gone and they are nothing I would have ever deleted or deactivated.
I'm having a similiar problem, Just listed an item via Iphone, published and charged the .20. However, it is not showing up on my shop home page. On Shop Manager it shows in the Listing section, flip back to shop page and still not showing up. Advise?? Fix???
I’m sorry. This solution doesn’t work for me. All of the draft listings that did last month are gone. They are not in my shop home or my listings manager. However, it still kept all of my really old expired listings. I’m close to quitting. That was a ton of work gone in a glitch.
Same here. My listings just completely disappear and I don't know until a customer asks me about it. So I've had to recreate ( and pay for) a whole new listing.
This is a very old thread. Your shop is open and active. I searched and found your listings for the ones I searched for. In fact they are coming up in the first slot.
If you see the item in your shop it is available.
I see 108 listings and you have 108 items between the 3 pages.
It's possible the buyer is using an outdated app or you may be experiencing the problem of some keywords not working in search. However that does not mean that your items are not available. It just means that a different search may be in order.
You would need to test your listings to see if this is the case.
I recently took my shope out of vacation mode. Today, when going in to inactivate several Active listings that sold at an event (and not on Etsy), they are nowhere to be found in my shop. If they expired while on vacation mode, they would be in my Expired listings, but they aren't. They are no where. According to my spreadsheet, they were "active" when I placed my shop in vacation mode about a month ago. This is really disappointing Etsy, seeing as all shops have to pay you for each active listing. You have a known issue with items disappearing, based on the thread. Let's get that fixed!
@HopewellCopper This thread is over a year and a half old, addresses an issue that was resolved, and is on a completely different issue than yours. Try putting your shop back in vacation mode for a minute or two and then taking it off. That often solves the problem you describe.
Something is definately wrong. I just added an item to my shop via iphone, which is what I normally do. Says it published and charged the .20 fee, yet it is not showing up on my shop page. Oddly it shows on the Listings page on Shop Manager, but not if you are browsing my shop. Anyone having this issue?? Etsy help???