Account suspended due to not verifying bank account

[TailoredFoxNZ]

Hello

My account was suspended saying due to not verifying the account, however, I did verify the small money amount and it shows verified on my account but I have the banner across my main dashboard saying the above.

Can anyone help? it seems very random and is not corret.

[RubyRougeJewelleryCo]

there are a lot of people with this today. I have been here for years and have it. Look out for an update.

[TailoredFoxNZ]

Oh Nooo, thats good to know, I also noticed when I was running a sale the Percentile was not calculating corectly when advertised to customers. Anyone seen this?

[suziescards]

There are several threads pertaining tot his issue and apparently Etsy is aware and working on it! 

[magdalenaruiz]

Yes!  Exactly the same here. I have a massive red banner stating that I have not responded to a verification request sent over 60 days ago (. never received) and that my shop is suspended. 

I tried to follow the link to verify my bank but it had been done over a year ago and my account shows on etsy as verified. 

On top of it my shop is working???  I have emailed them, will update when they get back to me. 

[TailoredFoxNZ]

Lol same, I really hope it does not delay redoing that. Maybe the AI died as sales fell off a cliff the other day.

TY For the info

[RosyRetro]

it's a glitch, loads of us have it, tech team is trying to get to the bottom of it

[WolfWhalewalldesigns]

I have had this too, but I think it is just an error, I made a sale while this banner was up.

hopefully it gets fixed soon 

[thatregina · Accepted solution]

Thank you for your reports, folks! We're investigating and will have updates to share soon. You don't need to take any action. Please look out in Technical Issues for further updates on this shortly. I'll close this thread now, thanks!