Account Verification Canada

[AdventTech]

I have seen so many posts about this.

I am trying to get setup as a business in Canada. It wants a drivers license under the company name. From other posts, it seems you just upload your personal drivers.

Did that, keep getting emails that it failed and I need to upload an ID.

I have no idea where to go from here as there is 0 support from Etsy. Every attempt at an email just gives me generic bot responses.

Should I just give up at this point? I don't understand how any business is able to get started on Etsy like this.

[BagmakerSupply]

@AdventTech: "Every attempt at an email just gives me generic bot responses." Often the first response you get from customer support is an automated reply meant to weed out the people who contact support over common issues that can be easily solved.

Every eMail from Etsy support should have a link something like "I Still Need Help". Click on that link in each reply from Etsy (or actually reply stating that you still need help) to keep the report alive otherwise Etsy will assume that it is resolved. You may have to do this innumerable times, before anything is done but do not give up. DO NOT open a new issue or contact Etsy multiple times about the same issue (doing so appears to close the one you already opened and puts the new one on the bottom of the pile).

Remember that Etsy needs to verify both the business and a responsible human, and that everything has to match exactly to what you entered when you set up the account.

[AdventTech]

Unfortuanetly there is no such link on any of the emails. The only links are to a generic article or a link to where to upload the ID.
Everything matches, that is the issue, I don't see any reason for this to be happening.

[CraftyCornishMaids]

If you set up as a business,

etsy wants business number and info 

and, they need individual info - because you, as an individual, own the shop - the business does not own the shop, it is just a trading entity.

Make sure you have both the right things, in the right places

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.