I have been unable to read any of the Etsy announcements on my sellers dashboard as when I click on them I get a notice saying Access denied. Has anyone else had this problem and managed to fix it?
Thank you for the reports. We apologize for the inconvenience! During the implementation of our new process - requiring a login to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues. We believe we’ve fixed most of these issues. Please refresh your login and you should be able to access all forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.
If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community [at] etsy.com so we can investigate further.
Etsy changed access privilages a while ago so that only sellers can read certain boards. It was a bit of a mess as random sellers found themselves without access.
Thank you for your reply. I just checked and i'm definitely logged in on the forum. Previously I was able to access with no problem at all, so it looks as if I must be one of those random sellers that lost access.
This has happened to me a couple of times. To fix...I close Etsy, close the web browser, open the web browser, delete history (cookies), close that browser, then open another one.
Thank you for the reports. We apologize for the inconvenience! During the implementation of our new process - requiring a login to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues. We believe we’ve fixed most of these issues. Please refresh your login and you should be able to access all forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.
If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community [at] etsy.com so we can investigate further.
