ALERT -ETSY is changing Sale prices!

ETSY PLEASE I beg of you.... I had a sale going for 15% off and upon checking today it is now 25% OFF! I cancelled it and created the sale AGAIN and will watch like a hawk to see if it reverts once again to 25% off! I am of course hoping someone on Etsy will take note and check into this but also just wanted to give others a "heads up" to watch their sale prices!!!

And yes.... I did check out the original sale to be sure it was for 15% once live to confirm and all was correct (at that time). 

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NanaLetha
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Re: ALERT -ETSY is changing Sale prices!

The only sale I see in your shop is for 15% off.

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Re: ALERT -ETSY is changing Sale prices!

I guess it may not have been clear the way I wrote it as I was so mad... I was able to go in and cancel the one that had been changed and created the new sale for the 15% off. I had checked the original sale once set up to make sure everything was ok and it was 15% and sold a few items at that discount. But discovered today that yesterday and today it was then showing and gave a 25% DISCOUNT instead!!!

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Re: ALERT -ETSY is changing Sale prices!

That's concerning.  It sounds like a very bad glitch.  I would absolutely contact Etsy chat about this one so it can be relayed to the correct team.  It may help to take screenshots of something like this if it happens again to show Etsy. And I sure hope it doesn't happen to you or anyone else again.  

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Re: ALERT -ETSY is changing Sale prices!

Thank you. Big glitch indeed. Have spoken with another seller who tried to set up a 10% off sale and during the set up and on final page... reverted it to 25% off instead to the 10% that she entered. I have now taken a screenshot of the sale and the sale set up so if it does indeed happen again there is proof. 

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Re: ALERT -ETSY is changing Sale prices!

Etsy has said at one of their presentations that 10% and other low discounts are basically useless, and that 25% and up is where the action is.

So I would not for one minute put it past them to try and "adjust" your percentages.

It's all for your own good, of course.

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Re: ALERT -ETSY is changing Sale prices!

hahaha - Yes... I agree and that's what is so concerning for sure. If I didn't have the sale advertised in a few places I say SCREW IT. 

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Re: ALERT -ETSY is changing Sale prices!

They come in and rearrange the furniture all the time so no surprise there. It's not their money but they feel they can mess with ours!

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Duckwells
Conversation Maker

Re: ALERT -ETSY is changing Sale prices!

I don't see a sale in your shop at all.

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Re: ALERT -ETSY is changing Sale prices!

oh good lord -really!? There should be 25 items on sale for 15% off. (Multi-Purpose Packs section)

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LilMissSweetPea
Conversation Maker

Re: ALERT -ETSY is changing Sale prices!

There is a  section called "" and all the items there are listed with 15% off. It is the second section listed on the home page.

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NanaLetha
Inspiration Maker

Re: ALERT -ETSY is changing Sale prices!

@NaturalBodyComfort  you have 25 items on sale right now.

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Re: ALERT -ETSY is changing Sale prices!

I see this too.  25 items for sale at 15% off. 

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Re: ALERT -ETSY is changing Sale prices!

Yes, I know as stated above... I redid the sale- closed out the previous one and will just continue to monitor this one until it expires to make sure it doesn't change yet again. I've screenshot things this time so there will be proof to communicate with Etsy. Thanks.

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heavyistheheart
Conversation Maker

Re: ALERT -ETSY is changing Sale prices!

you must have had a preexisting sale for a longer duration then the new one

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Re: ALERT -ETSY is changing Sale prices!

No I did not but thanks. I am 100% positive of the set up and time frame of the sale. I've used this feature for quite sometime. It is a glitch of some sort and hope it just brings light to others before they lose money.

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Re: ALERT -ETSY is changing Sale prices!

This thread from a couple of months ago on the sale % changing & what the OP of the thread believes to have been the problem:

https://community.etsy.com/t5/Technical-Issues/Sale-Percentage-Changing-when-using-back-button-on-sa...

 

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Re: ALERT -ETSY is changing Sale prices!

Well then I'd say it is at is again then. sigh. I've spoken with a couple other sellers and it is happening to them as well.

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