ACTIVE items show EXPIRED in 2022 and some in 2021

Just noticed in our SHOP MANAGER/LISTINGS, status ACTIVE (409 items and 11 pages)...that the first 9 1/2 pages show all items EXPIRING in 2023. However, the last 50 or so items show that they have already EXPIRED, some as far back as October 2021. Asking if perhaps there might be a logical reason, so we can belay frantic research, which has yet to produce anything. thanks in advance.

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
5 Replies

Re: ACTIVE items show EXPIRED in 2022 and some in 2021

Bumping this up, hopefully it will get some answers.  I am currently seeing the same thing and this is the only thread I am finding on it. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: ACTIVE items show EXPIRED in 2022 and some in 2021

I have listings that should have expired as early as November 2023.  Other sellers have reported this in their shops.  Etsy is aware of the problem and doesn't seem to be in a hurry to correct it.  If they do, they sometimes try to back charge the shop for the time the listing should have been expired.  If it happens in my shop. The problem that concerns me is that Etsy finds this and they all expire at once and that would be over half the listings in that shop.  But then Etsy has also expired listings on the day I listed them for weeks and offered me 20 cents credit to make up for it.  Not a good idea at all.

You can notify Etsy about the problem, wait for them to do nothing or eventually getting around to fixing it.  Then wait for it to happen again because it has been going on for years and Etsy still hasn't fixed it.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: ACTIVE items show EXPIRED in 2022 and some in 2021

@PartyOptions 

This has been going on for a while, couple years or so. 

Here are some other threads about it.

https://community.etsy.com/t5/Technical-Issues/Expired-Listings-Still-Remain-Active/m-p/143573054

https://community.etsy.com/t5/Technical-Issues/Listings-still-active-but-should-have-expired-a-year-...

https://community.etsy.com/t5/Technical-Issues/expired-listings-still-active/m-p/140993264

https://community.etsy.com/t5/Technical-Issues/EXPIRED-LISTINGS-STILL-SHOW-AS-quot-ACTIVE-quot/m-p/1...

https://community.etsy.com/t5/Technical-Issues/Manual-listings-not-renewing/m-p/141857827

https://community.etsy.com/t5/Technical-Issues/Manual-listings-not-renewing/m-p/141857827

there are probably more but that's all I have time to hunt for right now.

Basically it's been happening for a while. Etsy is aware and apparently not concerned enough by it to bother fixing it. I have had it happening for a few years now and just manually renew them when I remember to check. 

 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: ACTIVE items show EXPIRED in 2022 and some in 2021

ssssh ... you're getting a freebie.

I have some of these too and they get views, visits and sales. 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
OneEyeCatStudio
Conversation Maker

Re: ACTIVE items show EXPIRED in 2022 and some in 2021

 

Not really.   Or I guess I should say not for everyone.

The only ones I let expire are the ones that I'm going to break down or remake.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.