baked
Inspiration Seeker

A customer has somehow obtained my private email address

I had a customer email me to my private email address.  Somehow she got it from Etsy. Has anyone else had this issue?

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NanaLetha
Community Maker

Re: A customer has somehow obtained my private email address

Anyone who buys from your shop can see your email address just like you can see theirs.

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Lionfishvintage
Conversation Maker

Re: A customer has somehow obtained my private email address

This is why i created a specific gmail address for use with my shop. You can easily do that and change it in your account settings. 

For example - baked @ gmail dot com .

Beautiful cookies BTW!!

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JustMeToo
Community Maker

Re: A customer has somehow obtained my private email address

@baked   Your email address is there for everyone to see.  You can see all of your buyers as well.  Why is it an issue?  I would answer once, just to direct them to the etsy convo instead.  Any further messages to email, I would delete.

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PeoplePackages
Conversation Maker

Re: A customer has somehow obtained my private email address

I setup up a email with my shop name @ gmail.com . You should create a shop email if you are not comfortable with giving out your private one.

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